Cancellation & Refund Policy
At Bezalel Digital Ventures, we value our clients and aim to provide the best possible experience. This policy outlines the terms regarding cancellations and refunds for our services.
1. Service Cancellation
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Clients may request a cancellation by contacting us at Bezaleldigitalventures@gmail.com with their order or project details.
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Cancellation requests must be made within 48 hours of purchase for services that have not yet commenced.
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Once work has started (such as design, development, or consultation), cancellations will not be eligible for a full refund.
2. Refund Eligibility
Refunds may be considered under the following conditions:
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If the service has not been initiated and the cancellation request is received within the allowed timeframe.
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If Bezalel Digital Ventures is unable to deliver the agreed service due to unforeseen technical or operational reasons.
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If there are duplicate payments made in error.
3. Non-Refundable Services
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Domain registration, hosting, and third-party licenses purchased on behalf of the client.
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Completed or partially completed projects.
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Digital deliverables (such as graphics, source code, or website files) once handed over.
4. Refund Process
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Approved refunds will be processed within 7–10 business days through the original mode of payment.
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Clients will be notified via email once the refund has been initiated.
5. Contact Us
For cancellations or refund-related queries, please contact us at:
Email: bezaleldigitalventures@gmail.com